Privacy Policy

Last Updated: 23/8/2024

Cybervox Limited (“Company,” “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Cybervox Limited
20 Wenlock Road
N1 7GU, London, UK

2. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, email address, phone number, company name, job title, and other contact details.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Information: Information about how you use our website, products, and services, including the pages you visit, the time spent on those pages, and other related statistics.
• Communication Information: Records of any correspondence between you and us, including emails, messages, and other communications.
• Financial Information: Payment details and transaction history, if you engage in business transactions with us.

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide, maintain, and improve our consulting and programming services.
• Communication: To communicate with you about our services, respond to your inquiries, and send you important updates.
• Billing and Payments: To process payments and manage your account, including sending invoices and payment reminders.
• Personalization: To tailor our services to your needs and preferences.
• Marketing: To send you promotional materials and updates about our services, provided you have opted-in to receive such communications.
• Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights and the rights of others.

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as IT service providers, payment processors, and marketing agencies.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a court order or government inquiry.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
• With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights concerning your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal restrictions.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website and services. You can control the use of cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Data Transfers

If you are located outside of the United Kingdom, please be aware that your personal information may be transferred to, stored, and processed in the United Kingdom or other countries where our service providers are located. By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new Privacy Policy on our website or by other means of communication. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Cybervox Limited
20 Wenlock Road
N1 7GU, London, UK
Email: corporate@cybervox.limited